As a pioneer in the virus protection field, we place particular emphasis on your security. Below, we are pleased to describe how we handle your data.
Personal data
We use data transferred to us such as name, address, telephone number or email address (personal data) solely for the purpose of processing orders, queries or the handling of your subscription. In general your data will not be forwarded by us to third parties, except where they are used in the operation of the G Data Software AG website (e.g. payment processing for an order). We proactively protect your personal data with the latest security standards (e.g. SSL-encryption).
We collect, process and use your personal data primarily to enable certain transactions or processes. If you are requested to enter personal data, you can, at any time, terminate the transaction or procedure without any consequences for yourself.
All personal data is only saved by us for as long as necessary for fulfillment of the named purpose (processing of your query or order or processing of your subscription) or for as long as we are legally obliged to retain it.
We reserve the right to collect information in respect of your payment history (e.g. credit information) from third parties, so that we can offer you certain types of option (e.g. purchase on account).
Payment partners
The settlement of your order via the websites of G Data Software AG may be carried out using third party service providers such as Telekurs Card Solutions GmbH. These providers collect, store and process your usage data for determination and settlement of the services/products which you have purchased. Insofar as the providers cannot or can only partially collect the compensation fee or do not recover the fee because of a complaint, the usage data are forwarded to G Data Software AG and the user is blocked. The same also applies if, for example, a credit card company cancels a user transaction at the expense of G Data Software AG.
Anonymous data
In addition, during your visit to the websites of G Data Software AG, information about the access (date, time, pages visited) may also be stored on our servers. This data is not personal data, but anonymous data. Example: the name of your ISP, type of your web browser, pages visited within our web site. These data are used by us solely for statistical purposes and to improve our web offering.
Further information
We use anonymous data for the purpose of market research and marketing. The website of G Data Software AG uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses so-called "Cookies", text files, which are stored on your computer and permit an analysis of your use of the website. The information produced by the cookies relative to your use of the website (including your IP address) is transferred to a server belonging to Google in the USA where it is stored. Google will use this information, to evaluate your use of the website, to draw up reports about website activities for the website operator and to generate further services linked to the website and your Internet use. Google may also transfer this information to third parties, insofar as this is legally required or insofar as third parties process this data under contract to Google. Google will, in no circumstances, combine your IP address with other data from Google Inc. You may also prevent the installation of cookies using the corresponding setting within your browser software; we will however inform you then that in this case, it may occur that you may not be able to use the full scope of all of the website functions. By the use of this website you declare that you agree to the processing of data about you that is collected by Google in the previously described manner for the above mentioned purposes.
As a matter of principle we do not outsource data processing abroad.
